Fecha: 5 noviembre, 2024

Empresa: NearLinx

Título del trabajo: Help Desk Tier 1

Descripcion: A Help Desk Tier 1 position is an entry-level role focused on providing initial support for end users experiencing technical issues, primarily related to hardware, software, and applications. This role is typically the first point of contact for users seeking assistance and handles common IT issues. This role involves diagnosing technical problems, guiding users through solutions, escalating unresolved issues, and maintaining detailed logs.

Requisitos: Requirements: A degree in Computer Science, or studies related to Information Technology, or equivalent experience. Proven experience in a help desk or technical support role, with specific experience supporting laptops and Microsoft 365 applications. Microsoft 365 certification or equivalent training is highly desirable.

Beneficios: Benefits: Competitive salary. Opportunities for professional development and growth within the company. Dental clinic discounts. Discounts in restaurants and many stores, hotels, languages. Payment for study certifications related to your position.

Sueldo: $1100

Publicado el: 14 enero, 2025