14 enero, 2025
A Help Desk Tier 1 position is an entry-level role focused on providing initial support for end users experiencing technical issues, primarily related to hardware, software, and applications. This role is typically the first point of contact for users seeking assistance and handles common IT issues. This role involves diagnosing technical problems, guiding users through […]
Ver más14 enero, 2025
A Customer Service Representative is a vital part of our team, serving as the primary point of contact for our customers. This role involves handling incoming calls and inquiries, identifying customer needs, and building sustainable relationships with our customer accounts through open and interactive communication.
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